Hotel Manager

Full Time (40 hours)
Permanent
Reading

Salary up to £50,000 per annum

My client is looking for an experience Hotel manager to join their team on a Permanent basis. You must be customer focused with a clear focus on training and development. To manage an effective cost programme and to ensure budgeted sales and profit targets are met.     

Key Duties of a Hotel Manager:

• Ensure adherence to company brand standards and SOPs, addressing gaps to maintain consistent product and service quality
• Review guest feedback with department heads and resolve issues to meet guest care and business objectives
• Foster a culture of exceptional service, cooperation, and empowerment among the team
• Support managers in developing and executing business plans, translating them into departmental goals
• Oversee daily hotel operations, ensuring departments meet performance standards
• Attend internal and external meetings to build guest and business relationships
• Coordinate with the F&B Manager to ensure high-quality service for events and functions
• Control departmental costs, including payroll, food, and liquor, and take action to manage overspend
• Manage departmental budgets, ensuring financial goals are met and maintained
• Set and achieve sales and profit targets, analysing data to refine marketing strategies
• Drive sales awareness and support team members in maximizing sales and up-selling opportunities
• Ensure compliance with health, safety, and legal standards, including proper documentation
• Ensure department heads are trained and comply with health and safety requirements
• Manage rotas, oversee duty shifts, and maintain a visible presence

Ideal Candidate for a Hotel Manager:

• Exceptional organisation skills
• Team leader
• Experience in a previous role is essential
• Managing time and resources effectively
• Meeting deadlines
• Open & honest

If you have the relevant experience for this position, please send your CV to Katie.